Definitions
For the purposes of this Terms & Conditions:
- “Company” refers to RACK ON SDN. BHD. (202601014827 (1676925-A)).
- “Goods” refers to the products offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to RACK ON SDN. BHD., accessible from rck-on.com.
- “You” means the individual or legal entity accessing or using the Service.
1. General
By accessing our website or placing an Order, You agree to be bound by these Terms & Conditions.
We reserve the right to update these Terms & Conditions at any time. Changes will take effect when published on our Website.
2. Products & Prices
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and prices are accurate. However, colours may vary slightly depending on your device or screen settings.
All prices are displayed in Malaysian Ringgit (RM) unless otherwise stated.
We reserve the right to change product prices and availability without prior notice.
3. Orders & Payment
You are responsible for providing accurate information when placing an Order.
Orders are subject to product availability and payment confirmation. We reserve the right to cancel an Order due to incorrect pricing, unavailable products, payment issues or suspected fraudulent activity.
4. Shipping
Orders will be delivered to the address provided during checkout.
Delivery times are estimates and may be affected by courier delays, public holidays, weather or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address.
5. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
If You receive an incorrect, damaged or defective item, please contact us at rackonsb@outlook.com as soon as possible with your Order details and supporting photos or videos.
6. Intellectual Property
All website content, including images, text, logos, graphics and product descriptions, belongs to or is licensed to the Company.
You may not copy, reproduce or use our content for commercial purposes without our written permission.
7. Disclaimer
We make reasonable efforts to keep the Website available and information accurate. However, we do not guarantee that the Website will always be error-free, uninterrupted or continuously available.
8. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any dispute arising from these Terms & Conditions or your use of the Service shall be subject to the applicable laws and courts of Malaysia.
9. Contact Us
RACK ON SDN. BHD.
Company Registration No.: 202601014827 (1676925-A)
Address: 18, PERSIARAN KARPAL SINGH 2, KARPAL SINGH DR, 11600 JELUTONG, PULAU PINANG
Phone: 01120755238
Email: rackonsb@outlook.com
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM
Website: rck-on.com